A survey study in Istanbul on communication between pharmacist and patient

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dc.contributor.authorAksu, Buket
dc.contributor.authorYeğen, Gizem
dc.contributor.authorYeşilada, Akgül
dc.date.accessioned2021-05-15T12:49:59Z
dc.date.available2021-05-15T12:49:59Z
dc.date.issued2019
dc.departmentEczacılık Fakültesi, Eczacılık Teknolojisi Bölümüen_US
dc.description.abstractObjective: Communication which has an undeniable place in our lives is accepted as a quality indicator in health care. Pharmacists interact with many patient groups in different features need to use effective communication tools and methods. Applicable methods and techniques to communicate change in different regions by the factors, mainly culture, demographic structure etc. In this study, determining the shortcomings for the pharmacist-patient-communication; accordingly forming a basis for structuring the pharmacy education was aimed. Material and Method: With the questions prepared as a result of literature reviews face to face interviews with pharmacists and pharmacy outpatients were conducted to evaluate the subjects such as main problems in communication, expectations and opinions of pharmacists and patients. Result and Discussion: As a result, being of a community pharmacist as relevant and solution-oriented and tried to understand the patient meet expectations; however, the most important elements of effective communication, like asking the right questions and feedback, are left under the expectation of the patients. In this concept, revision of pharmacy education and organizing trainings for graduated pharmacists to improve communication skills are required. © 2019 University of Ankara. All rights reserved.en_US
dc.identifier.doi10.33483/jfpau.519932
dc.identifier.endpage43en_US
dc.identifier.issn1015-3918
dc.identifier.issue1en_US
dc.identifier.scopus2-s2.0-85063395030
dc.identifier.scopusqualityQ3
dc.identifier.startpage28en_US
dc.identifier.urihttps://doi.org/10.33483/jfpau.519932
dc.identifier.urihttps://hdl.handle.net/20.500.12939/1158
dc.identifier.volume43en_US
dc.indekslendigikaynakScopus
dc.institutionauthorAksu, Buket
dc.language.isotr
dc.publisherUniversity of Ankaraen_US
dc.relation.ispartofAnkara Universitesi Eczacilik Fakultesi Dergisi
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectCommunicationen_US
dc.subjectEducationen_US
dc.subjectPharmacisten_US
dc.titleA survey study in Istanbul on communication between pharmacist and patient
dc.title.alternative[Eczaci-Hasta iletişimi Konusunda istanbul ili anket çalişmasi]
dc.typeArticle

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